In March, I completed a 5-city roadshow with mortgage brokers through Connective, and three things became very clear.
Most mortgage brokers are still experimenting with AI.
Very few are using it in a way that is strategic, secure, and commercially useful.
This isn’t surprising – it’s what I’m finding across all industries.
In this video, I share my top 3 takeaways from these sessions, including:
– Why the next 12 months matter more than most people realise
– The big blind spot around AI guardrails
– Where brokers (and most small business owners) are most hungry for practical help right now, especially around email and NotebookLM
I’ve also included some of the LinkedIn feedback at the end of the video, because the response has been fantastic.
If your team, business, or audience needs an to go from fear to confidence or from curiosity to capability around #AI send me a message. I’d love to chat.
And thank you, Belinda Devlin and Teagan Jones for inviting me to speak at these events. It was a pleasure!
The AI Blind Spots Holding Back Mortgage Brokers (and Most Businesses)
Kim Seeling Smith
Kim Seeling Smith is an award-winning Australian keynote speaker, business futurist and AI strategist focused on the human side of AI adoption. A former KPMG-trained CPA, she delivers live, bespoke AI demonstrations on stage. Her insights into the Future of Work draw on research from 5,000+ exit interviews. Australia-based, speaks globally.
Kim Seeling Smith
Kim Seeling Smith is an award-winning Australian keynote speaker, business futurist and AI strategist focused on the human side of AI adoption. A former KPMG-trained CPA, she delivers live, bespoke AI demonstrations on stage. Her insights into the Future of Work draw on research from 5,000+ exit interviews. Australia-based, speaks globally.