HR + TA friends — let’s fix that. 🛠️ If you’ve been meaning to upskill in AI but don’t want to fall down a YouTube rabbit hole or get buried in tech-speak, this is for you: ⚡️ The AI Masterclass for HR + TA Pros ⚙️ Real tools. Real use cases. Zero fluff. 💥 We’ll […]
👀 Still “researching” AI while your competitors are implementing it? Read More »
I’ve been thinking a lot about career development lately. Not just because it’s a hot topic — but because the urgency is real. In the early days of my business, I focused my energy on helping people find clarity, confidence, and direction in their careers. Fast-forward to today, and that work has taken on a
When it comes to AI adoption, there’s a fine line between bold innovation and reckless misstep. Last week, Australia’s largest bank, Commonwealth Bank, crossed that line. They quietly displaced 45 customer service employees with AI bots, only to face such swift and fierce customer backlash that they were forced to reverse course and rehire the
Future-Proofed: AI, Trust and the CBA Backflip – A Cautionary Tale Read More »
Why implementing AI is one of the most complex change strategies your business will ever face In the last newsletter we talked about failed AI pilots.Poor data. Unrealistic expectations. Dodgy use cases. But here’s the truth I don’t hear enough: Most AI failures aren’t technical – they’re human. It’s not the tool that breaks. It’s
AI Won’t Fail Your Business – But Your Rollout Might Read More »
In a recent keynote, I used a generative AI tool called Suno to create a piece of music on the spot — live, in front of a corporate audience. The result? Shock, awe, and a few misty eyes. Not because the tune was perfect (it wasn’t). But because the process was so powerful, so immediate
🎶 Can AI Make Us Feel More Than Humans Can? Read More »
The temptation is real. You’ve seen the headlines. You’ve heard the buzz. And now your exec team wants a custom AI solution that transforms the business, reduces headcount, and delivers triple-digit ROI—yesterday. But here’s the truth most consultants won’t tell you: Most custom AI projects fail. The smartest AI strategy might already be sitting inside
Not All AI Is Created Equal – Choose the Right Path Read More »
Watch here: https://www.youtube.com/watch?v=aSuJCy2B57c I’ve been saying all year that 2025 is the year of the Agent. But until two weeks ago? I was sorely disappointed. The potential was there — but the tools just weren’t delivering. That’s now changed. OpenAI quietly rolled out an update that makes ChatGPT’s Agent feature not just functional — but
💡 2025: The Year of the Agent (Finally) Read More »
Too many strategies fail because there is not a strong connection between your strategic vision and what people need to do on a day to day basis to execute that vision. Laura Staples provides a simple framework to cascade strategy to every member of the organization in this 1 minute video. Interested in designing or
Cascade Strategy From Vision to Individual Goals Read More »
🎧 Is AI a threat, a tool, or a transformation? In this dynamic episode of the TalkBIG Podcast, I join Andrew Sykes from RSM to unpack what AI really means for our businesses, careers, and teams. We dive into: If you’re wondering how to stay relevant and lead effectively in an AI-driven world, this one’s
🎧 Is AI a threat, a tool, or a transformation? Read More »
The job losses we feared? They’re no longer hypothetical. ✅ Commonwealth Bank in Australia just cut 45 call center jobs – replaced by a chatbot ✅ Atlassian let go of 150 customer service roles – to be replaced by AI ✅ Across the US and Europe, tech firms are shedding thousands ✅ One EA from
AI Layoffs Are Here – But Are They the Right Call? Read More »
